Context matters. Unlike crowdsourced solutions, our teams work with you to understand the backdrop of your business and the nuances of your project. Our CloudWorkers are vetted for both skill and character, receiving growth and training opportunities that naturally result in high-quality work.
Skill and Character
Leave your project in good hands. CloudFactory selects each CloudWorker for your team based on a strict, multi-level assessment. You can be confident that your data is being handled by a qualified and invested team.
Context and Instruction
Reduce lead time and time to market. Prior to each project, your team lead delivers comprehensive in-person and virtual training to introduce CloudWorkers to task instructions, cultural context, and big picture impact.
Our CloudWorkers view themselves as an extension of your team. Our unique, flexible delivery model has built-in monitoring and focus techniques that tie directly to the accountability of every individual on your project, including performance checks and retraining when required.
CloudFactory engages our CloudWorkers with leadership opportunities, enrichment programs, and metric-driven bonuses. These programs improve individual engagement and retention, allowing us to provide high quality outcomes for every project.
Each WorkStream is driven by a proven methodology focused on scaling your data processing needs with tight quality controls for maximum task precision. Our process, including daily sprints, paired learning, and iterative feedback loops, supports rapid time to market, which means faster time to value for you.
Training programs for our CloudWorkers are accelerated through pair learning practices. New team members collaborate closely with others to shorten the learning phase and acclimate more quickly, allowing us to expand teams more quickly.
Don’t waste time; spin up a team with intent. Your team lead tests processes and validates task needs with you before scaling work to additional CloudWorkers, minimizing errors and maximizing efficiency.
Coaching and Management
Get more from your team with an embedded leader that collaborates with you to keep your project on target. Team leads are chosen based on experience with similar projects to maximize outcomes and implement effective processes.
Your quantitative and qualitative feedback fuels continuous process and quality improvements. Your team lead collaborates with you to incorporate requests and suggest best practices for your project based on the execution of millions of similar tasks by CloudWorkers.
Our proprietary platform is an integral part of every WorkStream, reducing the friction of working with an external team and provides visibility to every step of the process. Our technology powers your project with enhanced team workspaces, real-time quality visualization, and seamless collaboration tools.
Our custom browser provides a unified workspace for your cloud team. This secure environment tracks worker’s location and activity so you always know who is accessing your data and where it is being accessed.
Relax with the peace of mind knowing your CloudWorkers are there for you when you need them with full visibility into WorkStream coverage by the hour, day, and week.
AI algorithms predict worker productivity and identify areas for improvement letting us analyze CloudWorker performance which we manage in a proactive feedback loop.
Effective communication fosters productive and engaged teams as well as great results. Dedicated messaging channels and collaboration tools make it easy to chat, send documents, and provide feedback to your team.