When it comes to quality, only 1.6% of organizations consider themselves World Class.
That stat from the American Society for Quality indicates a critical need to think strategically and boldly about quality—especially when outsourcing your data processing and other back-office tasks.
This white paper will equip you to make quality—high quality—both a focus and a reality in your operations, specifically in terms of accuracy, speed, and value. Inside the paper, discover:
- A four-part quality management framework encompassing quality documentation, quality assurance, quality control, and continuous improvement.
- How to frame discussions about quality with an outsourcing partner.
- How to balance the need for quality with variables like throughput and cost.
- What it takes to feel confident that the people processing your data genuinely care about quality.