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"We Respect Data" is one of our core principles. Our Shield Security offerings ensure your data is always safe and secure, and provide options to meet your specific data security requirements.
Every business has their own unique security needs based on the sensitivity of their data. Regardless of your requirements, it’s important to understand what security features are available when engaging with an external workforce. Companies should look for vendors with security offerings that include both workforce and technology considerations for a comprehensive solution.
The foundation of data security are the people doing the work. First, you hire good people, then you use policies and processes to keep them focused and accountable. Strong data security policies and processes help to ensure that client data is safe and secure in any situation. Even when using a remote workforce, there are many effective ways to establish a data security-aware workforce.
Technology always plays a significant role in security and innovative solutions can help to replace some security features that may be absent when work takes place outside of a dedicated building. There are multiple layers of security that technology can provide, and this is where the sensitivity of the data helps determine which security tools and approaches should be deployed.
Shield Essentials, included in every client engagement, establishes baseline security controls and features that protect our clients’ data, regardless of where our teams complete the work. For clients with heightened requirements, our Shield Network and Endpoint upgrades enforce additional layers of the workforce, IT, and network security. Learn More.
Our Shield Essentials offering focuses on workforce security practices and implements fundamental network security policies. All client work is accessed via a secure, CloudFactory browser and all worker computers have antivirus installed. Each worker must sign our remote work policy and NDAs that cover all client work and all work is monitored digitally by CloudFactory team members trained in our security policies.
The Shield Network offering includes everything in Essentials and adds layers of workforce and network security. All client and workforce connectivity is conducted via our Secure Network Environment and leverages the benefits of Advanced Threat Protection (ATP).
ATP provides a combination of security services including:
The Shield Endpoint offering incorporates everything included in Shield Essentials and Network and adds another level of protection. All client work is conducted on CloudFactory provisioned workstations.
We utilize a secure access service edge (SASE) platform to manage all network traffic between our workforce and a client’s service location. The platform is built across a highly secure global private backbone which comprises more than 65 points-of-presence (PoPs). The geographical diversity of the network, coupled with the advanced security stack, provides us with a wide scope of flexibility in how we connect, secure, and optimize traffic between our workforce and clients.
Our distributed workforce connects to the nearest PoP via SSL VPN, while our delivery center connections are managed by SD-WAN running on dedicated hardware. Our network is highly resilient, and connectivity is optimized with dynamic path selection to re-route traffic to avoid potential connectivity blackouts.
All traffic, whether originating from a remote user or from inside our delivery center, is fully inspected by the enterprise-grade network security stack. This security stack includes an application-aware next-generation firewall-as-a-Service (FWaaS), secure web gateway with URL filtering (SWG), standard and next-generation anti-malware (NGAV), and a managed IPS-as-a-Service (IPS).
We’d love the opportunity to answer your questions or learn more about your project. Let us know how we can help.
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