Global Leadership Team

Mark began his career as a software developer, working for Sun Microsystems and later growing and leading tech startups in Canada and the United States. On a visit to Nepal, he saw firsthand that talent is equally distributed but opportunity is not.

In 2010, he founded CloudFactory to connect one million talented people to meaningful work so that together we can earn, learn, and serve our way to become leaders worth following. Mark has led CloudFactory from startup to growth, including $78 million in venture capital investment and expansion across four continents.

Mark is a speaker on artificial intelligence, workforce strategy, the future of work, scaling corporate culture, and entrepreneurship.

Kevin joined CloudFactory in October 2023 and was appointed CEO in January 2024. He brings over 30 years of experience in leading and scaling technology companies, along with a passion for technology and its potential to transform the world.

Prior to CloudFactory, Kevin was the Chief Operating Officer of AgileThought, a digital transformation and consulting firm, where he oversaw the company’s growth, operations, and culture. He also served as their Chief Revenue Officer prior to becoming COO. Under his leadership, AgileThought achieved record revenue and profitability, expanded its global presence, and launched new service offerings.

Before joining AgileThought, Kevin held various senior positions at DXC Technology, Hewlett Packard Enterprise, HP, EDS, and Capgemini, leading teams across sales, marketing, services, and engineering. He also has extensive experience in mergers and acquisitions, having been involved in several major deals in the technology sector.

Kevin holds a bachelor's degree in agricultural business from Iowa State University and has been recognized as one of the Top 100 Global Sales Leaders by The Modern Sale. He lives in Simpsonville, South Carolina, with his wife.

Karen is a financial leader with over 25 years of experience planning and executing strategic initiatives and operational tactics to drive capital-efficient growth for venture and private equity-backed technology companies. She has built and mentored high-performing global finance and operations teams that deliver tangible results in support of business initiatives and improving financial performance.  During her career in tech finance, Karen has closed over $320 million in equity and debt funding and also led several M&A transactions to both acquire and divest businesses.

Most recently, Karen served as the Chief Financial Officer for Invaluable LLC, a leading software provider and marketplace for auction houses. Prior to this role, she was the CFO and COO at Tamr Inc., a leading data mastering software company. In 2014 she was recognized by the Boston Business Journal as CFO of the Year in the mid-size private company category.

Currently, Karen serves on the Board of Trustees and co-chairs the Finance Committee for her alma mater, Merrimack College, in North Andover, MA. This allows her to leverage her financial expertise to benefit higher education and give back to the institution that shaped her early career.

David has over 30 years of experience in guiding firms to achieve growth in sectors such as healthcare, government, and technology, including AI and social media. He leverages expertise in business strategy, go-to-market (GTM), sales, client management, and operations to build high-performing teams and deliver results.

Most recently, David was the founder of May River Advisory, where he served as an advisor to C-suite and senior executives on GTM strategies, sales, and client engagement. Previously, he served as EVP and Chief Customer Officer at Gainwell Technologies, driving record growth and client retention. He has also held senior sales and business development leadership positions at DXC and HP Enterprise Services, leading transformation programs and scaling revenue across diverse industries.

David currently serves on the Advisory Board for Catalyst Solutions, an industry leader in business process outsourcing (BPO), strategic consulting, and staff augmentation for health plans. David graduated from James Madison University in Harrisonburg, Virginia, with a bachelor’s degree, majoring in biology and psychology.

Jim is a visionary executive with more than 25 years of experience driving business growth through large-scale technology solutions. He is known for leading transformational change that accelerates innovation, maximizes customer success, and streamlines operations.

Most recently, Jim served as the Chief Information Officer of MV Transportation where he led technology strategy, innovation, and company-wide transformation, creating award-winning strategies for low/no code and citizen development initiatives. Previously, as Global Vice President at DXC Technology, he led digital transformations for global enterprises, managed an international team of 4,000 tasked with delivering $3B in annual booked revenue. Jim has also held several executive roles at HP Enterprise where he modernized legacy technologies and led offering delivery that included private cloud, ITO, managed workspace, and security services.

His strategic acumen extends to his roles as a Board Member and Production Leader at Revelation Frisco Church and Harvest Church, where he applies his expertise to foster community growth and development.

Pieter leads the product and technology teams in building CloudFactory's human-in-the-loop AI platform supporting clients' AI training data needs. He has more than 20 years of experience, across three continents, in technology strategy and software engineering management.

Previously, Pieter was CTO at Ocrolus, responsible for scaling its human-in-the-loop AI document processing product. Prior, he was at McKinsey & Co, advising clients on AI strategy and co-authoring many of the firm's AI research studies. He has also served as COO of mobile live streaming company YouNow, advised Tencent on the launch and growth of its mobile products in Africa, and was CTO at MXit, the world's first mobile instant messaging company, where he oversaw a team that grew the company to 40 million users.

Pieter holds an MBA from MIT, where he was a Sloan Fellow, as well as a M.Sc.Eng and B.Eng., both in Electrical and Electronics Engineering, from the University of Stellenbosch, South Africa, where his research was on machine learning, and artificial intelligence applied to speech recognition. He is a Senior Member of the Institute of Electrical and Electronics Engineers (IEEE) and draws leadership inspiration from his time as a technical mountain rescue volunteer, yacht skipper, and pilot.