WorkStream^™ Pricing

What is CloudFactory?

CloudFactory uses technology to make it super easy for companies to outsource routine, back-office work so they are free to focus on innovation and growth.

What is a WorkStream?

WorkStreams are a subscription model for outsourcing routine digital work. Customers can purchase a package of hours to be used on a monthly basis, or for a one-time project with our Flex Pass option. Each WorkStream includes a Team Lead and a Cloud Team comprised of our vetted, trained and professionally managed workforce. Tech is infused into every aspect of WorkStreams. All work is accessed and processed through our custom-built WorkStream Browser, customers can collaborate via WorkStream Channels and check the health of their WorkStream with WorkStream Pulse, all of which is included in every WorkStream. We also offer optional add-ons like WorkStream Flow, our micro-tasking platform for high-volume work that needs to scale, and WorkFlow Shield, perfect for work needing extra layers of security.

What is the difference between a monthly subscription and Flex Pass?

A monthly subscription package is best for ongoing work and processes that scale over time. Customers subscribe to a set block of hours every month according to the capacity they need. All monthly WorkStreams are month to month with no long-term commitments, and capacity can be adjusted as needed. Flex Pass is best for one-time or irregular projects like processing a large dataset. A Flex Pass provides a finite set of hours that is good for 90 days, providing flexibility over how those hours are allocated over the course of the engagement. So, if you've got ongoing work, the monthly subscription is the way to go, if it's a one-time project, or your experimenting with a new process, a Flex Pass is the right move.

Is my project a good fit for CloudFactory? And which projects are not?

We specialize in helping companies offload routine data-oriented work. We have a versatile workforce that can handle many types of data work. If your work or project requires you to hire a team of entry-level workers in house than it may be a great fit for CloudFactory. We take all the burdens of management off your plate so you can focus on innovation and growth. Work that requires specialized skills such as graphic design, content creation, social media management, or accounting are not a good fit for CloudFactory.

How is CloudFactory different from outsourcing?

CloudFactory is an easier and smarter kind of outsourcing. First off, we have a tech-forward approach that makes it really easy to get started. Customers can simply create an account in our WorkStream app with just an email address and start chatting with a Solutions Specialist right away. Once we're ready to get started you'll get a Team Lead to help manage your work that is completed by your very own Cloud Team Think of it like spinning up a server in the cloud. Your work requirements are the code and your WorkStream provides the processing power.

Where are your workers located?

CloudFactory has workers located in both Kathmandu, Nepal and Nairobi, Kenya. Both locations have an enormous amount of talented people who have limited access to opportunity. As CloudFactory grows we'll be expanding to new locations where we know we can connect talented people to greater opportunity.

How do I get started?

We've made it super easy to get started. Just click on any "Get Started" button and provide your email address to create an account. From there you can connect directly with a Solutions Specialist who will help you establish work requirements and start spinning up a team.

How is Impact Sourcing different than outsourcing?

Impact Sourcing is a socially responsible arm of the Business Process Outsourcing (BPO) industry that intentionally employs people who have limited opportunity for employment - often in low-income areas. For CloudFactory, our social mission is core to the value that we're able to bring to our customers. Studies have shown that impact sourcing creates workforces that are more engaged, better trained and more committed than traditional outsourcing providers. This allows us to provide exceptional results for our customers and make a significant impact in alleviating poverty in the developing world by providing meaningful work.

How is it scalable?

Just like our customers, we're a fast-growing business that creates value by helping customers scale critical business processes. Our talented workforce of thousands enables us to grow as our customers grow, providing the capacity needed to process massive amounts of data. We're constantly investing in our workforce by hiring great people and then training them so they're ready to get to work. Our microtasking platform known as WorkStream Flow allows us to handle massive volume at scale by breaking down work and leveraging the full power of our on-demand workforce.