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Chatbots, also known as Chatterbots, are computer programs that conduct a conversation with humans via audio or text. These programs simulate real-life human interaction and are typically used in customer service, or in cases where users require some type of information.
Chatbots start off with no knowledge of how to communicate, they need to be trained with accurate datasets that build its knowledge in a structured input/output database. By leveraging CloudFactory's managed workforce and technology platform you can process hundreds of thousands of statements in a scalable and affordable way to train and improve your chatbots, making them the best on the market.
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