Virtual assistants are automated conversational agents providing a lifelike user experience for assistance in an application or website. These programs are designed to simulate human interaction and are available 24/7. Untrained virtual assistants start off with no knowledge of how to communicate, so the algorithms need to be trained with accurate datasets of questions and responses, which over time make the interaction more accurate and lifelike.
By leveraging CloudFactory's managed workforce and technology you can process hundreds of thousands of statements in a scalable and affordable way. This is the best way to train and improve your virtual assistant to enhance your user experience.