What We Offer

  • Receipt transcription, receipt moderation, and document processing at scale.
  • Experience transcribing hundreds of millions of receipts annually at high speed and accuracy.
  • The ability to quickly add processes and use cases as you roll out new solutions and offerings.
  • The flexibility to ramp up and down with seasonality and other demand changes.

Delivering high-quality customer experiences with a managed workforce

Receipt processing and customer support

Today’s customers demand speed. That’s one of the reasons why the cashback rewards app Ibotta partners with CloudFactory. Although Ibotta uses OCR technology to quickly process most customer receipts, many fall out as exceptions needing a human touch. For 12,000+ hours each month, CloudFactory’s human-in-the-loop workforce transcribes those receipt exceptions in real-time, allowing Ibotta to deliver the awesome experience its customers want.

Read the case study.

receipt-processing- customer-support

The CloudFactory team flexed up, and we sailed through our busiest time of the year without breaking a sweat.

Zev Barsky

Zev Barsky

VP of Operations


How CloudFactory Works For You

Quality at Scale

Quality at Scale

We transcribe tens of thousands of receipts daily for leading retail companies. Scale your workforce to match demand—while maintaining accuracy.

Speed on Demand

Speed on Demand

Your customers need speed. Our data analysts, experienced in receipt transcription work and located across multiple time zones, deliver it.

Receipt Processing Expertise

Receipt Processing Expertise

CloudFactory partners with you to power your business. We’ll process your receipts right, on time and on budget, so you can focus on business.

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Contact Sales

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