“CloudFactory added value beyond the agreed-upon tasks, helping AMP Robotics self-improve at every step,” explains Clint. In essence, the CloudFactory team served as a springboard to improve processes within AMP Robotics itself. “There's a level here where there's honest back-and-forth feedback,” adds Clint. “So instead of us just giving a directive and needing it to be done, we hear if there is something untenable or that could be improved in any of these processes, and we get better for it.”
“The [CloudFactory] team’s flexibility has been fantastic,” says Clint. “And they usually let us know if something is reasonable to move to like production levels. The advantage is that we can clarify the edges of these new categories with CloudFactory as they work on it. And we've had a few times in the past where this has actually redefined new labels as they come in to be more easily identified.”
As part of this evolutionary relationship, CloudFactory’s added value didn’t end there. According to Clint, “It’s been good always having a veteran on the CloudFactory data team, and new people coming in don’t take long to get up to speed. We use the CloudFactory team for more than just annotation. We’ve begun using them for one-off tasks as well, like the vetting of new projects.” CloudFactory’s model ensures that regardless of turnover, there will be no loss of quality, context, or knowledge. This stability is what helps our clients maintain their growth momentum.
