Our Impact Philosophy

We believe that talent is equally distributed around the world,
but opportunity is not. We want to change how the world works.

What is Impact Sourcing?

The Rockefeller Foundation defines Impact Sourcing as a socially responsible arm of the Business Process Outsourcing (BPO) industry that intentionally employs people who have limited opportunity for employment - often in low-income areas.

At CloudFactory, we like to take that definition one step further by investing in our workforce and emphasizing personal development that brings hope to families and communities. We don't view Impact Sourcing as simply a strategy or just the latest fad in sustainable development initiatives. Instead, the goal of positively impacting the lives of workers and their families drives every facet of our business. Because of this focus we see our cloud workers work hard to bring tangible impact to our clients through amazing work, and all of this is a virtuous cycle that grows our business.

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Our Impact Sourcing Model

L

Leadership

=

C

Character

X

C

Competency

X

C

Community

We believe that leadership is the combination of character and competency. CloudFactory seeks to raise each cloud worker as a leader in their community. At each weekly team meeting, all of our employees spend time learning, discussing and applying one of forty character principles carefully chosen to bring out the best in each of us.

What is Impact Sourcing?

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CloudFactory’s Path for Success



CloudFactory’s Path for Success

Meet Our Workers

Cloud Worker

CloudFactory made me independent by helping me pay my college tuition. Teamwork, time management and being part of social activity through community service is what I learned as a cloud worker.

Monika Bajracharya, Cloud Worker

Cloud Worker

It’s been a great experience being able to learn so much while working and earning money as a cloud worker. Giving back to the community as a team has positively impacted my life and my perspective on leadership.

John Wachira Mathu, Cloud Worker

Cloud Worker

Since joining CloudFactory I have started believing in myself and I know I can solve problems creatively. My life has changed without a doubt. I am living with hope and helping others.


Anuk Shakya, Cloud Worker

What is Impact Sourcing?

Download the eBook