Human-in-the-Loop Automation
Trusted workforce services to support workflows and fill gaps in AI and automation.
Powering your end user experiences
Our Managed Workforce solution backs your customer experiences with reliable support for exceptions, errors, and edge cases or decision points.
- Scalable and Trained Workforce: Pre-training programs make it easy to onboard new analysts as your needs grow.
- Dynamic Scheduling: You tell us what coverage you need and we do the rest. Scheduling technology allows us to support your unique coverage needs 24/7/365.
- Worker Performance Profile: Multi-factor performance assessments guarantee that you'll have the best-performing workforce supporting you.
- Service and Experience: Focused feedback loops and a decade of experience equal transparency and reliability.
Work Supported
Tech-enabled, human-in-the-loop intervention to fill gaps in AI and automation.
Exceptions, Errors, and Edge Cases
Although automation and AI have significantly reduced manual intervention in many products and internal processes, you’ll still need human support for exception management, rectifying errors, and handling edge cases.
Manual Workflows
If you rely on manual decision-making and tasks while you're developing technology, or if it’s not feasible due to limitations in functionality or cost, our workforce can support the scale you need to deliver to your clients.
Transcription
We provide comprehensive text and audio transcription services for your automated workflows or machine learning training, supporting over 20 languages.
Why CloudFactory?
Transparency
Strong feedback loops and a service-based approach ensure you always know what’s going on with your project.
Built-for-purpose Technology
We’ve developed a proprietary workforce management platform to provide reliable, high-quality results.
Flexibility
Dynamic scheduling, custom QA workflows, and more provide flexibility to support end user experiences.
Scalable Support
Start small and grow fast, or take one massive leap. We’ve got you covered.
Experience and Service
Tap into our workforce expertise developed over 40M hours of data work.
Get to Market Faster
Our proven operational methodology brings you the best result sooner with less effort.
Ready to Get Started? We are.
We’d love the opportunity to answer your questions or learn more about your project. Let us know how we can help.
Trusted by 700+ innovative companies
CloudFactory helped us scale with accuracy and speed during this time of dramatic growth!
Matt McNamara
Director of Engineering
Nearmap | Roof Geometry
Our near real-time data labeling for Nearmap helped scale their roof geometry business 4x and deliver quality outputs.
Ibotta
Ibotta finds the people and technology to scale a data-verification process during the busiest retail season of the year.
Financial Services Company
A financial services company leveraged a managed workforce to improve turnaround time from days to just minutes with 99% accuracy.
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Recommended Reading
Vendor Selection Scorecard for Outsourced Data Processing
Given all the variables at play, choosing a managed workforce that meets your criteria can be a daunting task. Use this fillable Scorecard as you research potential partners.
Medical AI Diagnostic & Clinical Imaging
In this webinar, we explore the definition, benefits, and use cases for human in the loop (HITL) machine learning from the perspective of seasoned data science practitioners.
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Your guide to data entry, common use cases, and the challenges of data entry at scale. We share how your workforce choice can affect quality and timeliness.
Contact Sales
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