Gartner Hype Cycle for Artificial Intelligence, 2020

Decrease AI Data Bottlenecks with Data & Annotation Services

Gartner Hype Cycle for Artificial Intelligence, 2020

Fuel AI Success by Outsourcing Data Labeling

We believe Gartner’s latest Hype Cycle for Artificial Intelligence 2020 shows that Data Labeling and Annotation Services have emerged as a critical new service area for data science teams. Far from the crowdsourcing of old, cutting edge providers are not only providing high quality annotations at scale, they are also providing real-time human-in-the-loop solutions for production systems like chatbots and recommenders to handle low confidence thresholds and spikes in demand.

On pages 31-33 of the report, read Gartner’s take on how this new capability is fueling AI success and understand more about key considerations like:

  • How providers acquire and test their workforce
  • How to avoid costly surprises when you engage a vendor
  • How vendors provide real time support for in-production systems


Gartner, Hype Cycle for Artificial Intelligence, 2020, Svetlana Sicular, Shubhangi Vashisth, 27 July 2020

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